Formas alternativas de resolução de conflitos na defensoria pública do Estado do Pará

Abstract

The judicial system for many years has used the traditional process as the only way of conflict resolution. As a consequence, the system has been overloaded. In addition, the traditional process eliminates the dialogue, because it assumes that only one of the litigants is right. These problems can be circumvented by using alternative forms of conflict resolution such as mediation and conciliation. The guiding principles as well as the recommendations of the Conselho Nacional de Justiça need to be observed. The guiding principles are confidentiality, impartiality , voluntariness and autonomy of the parties. Some of the recommendations are: to restore as far as possible, the relationship between the parties; humanize the dispute resolution process; not impose a solution; find solutions to prospective approach to the relationship of the litigants; lead them to feel listened. In this work , there will be a discussion about alternative forms of conflict resolution carried out in the city of Maraba, in the year 2015. In order to accomplish this task, the author uses information collected during her internship at the Defensoria Pública do Estado do Pará. Statistical Graphics will be obtained from these data. Finally, these graphics will be analyzed.